Tennova Newport Medical Center Reports on its Care for Greater Cocke County in 2025
3/26/2026
Total Impact Exceeded $88 Million
At more than 78,000 patient encounters last year, Tennova Newport Medical Center (NMC) delivered on its commitment to provide quality healthcare for the communities it serves. The health system’s 2025 Community Benefit Report shows care extended well beyond the hospital and clinics, contributing more than $88 million to the region through charity/uncompensated care provided, capital dollars reinvested in services and facilities, employee payroll, charitable projects and payment of more than $12 million in taxes that support area schools and infrastructure.
“We are dedicated and committed to serving our communities, knowing that those we care for on a daily basis may be our neighbors, friends and loved ones,” said Scott Williams, chief executive officer of NMC. “We are consistently striving to add medical services for the residents of Cocke County and increasing our medical staff with recruitment of talented specialists and primary care physicians.”
The hospital used its resources to increase access and strengthen services through more than $2.8 million in projects, including gastroenterology care and strengthening its family medicine obstetrics program with the addition of three new providers. These additions enhance local access to specialized care, keeping more patients close to home for the services they need.
Keeping patients safe remains a priority at NMC, and this focus was recognized by the Tennessee Hospital Association (THA) as the hospital received Zero Harm Awards in Central Line-Associated Bloodstream Infection (CLABSI), Catheter-Associated Urinary Tract Infection (CAUTI), Clostridioides Difficile Infection (CDI), and Methicillin-Resistant Staphylococcus aureus (MRSA), a medication resistant bacteria. NMC was one of only 16 hospitals in the state listed for hospital-wide Zero Harm awards in all four categories.
Emergency medicine is a critical service, with more than 23,000 visits to the emergency room at NMC. Life-saving, medically necessary care was provided to all patients, regardless of their ability to pay, through more than $41 million in charity and uncompensated care in 2025. NMC reduced its stroke door-to-needle time to 49 minutes, well below the national standard of less than or equal to 60 minutes, also reducing the emergency department discharge length of stay by nearly 20%.
The hospital and its employees also support local organizations that make a difference, especially those addressing social determinants of health. Through service projects such as the annual Jars of Love Peanut Butter Drive and “Socktober” Clothing Drive, NMC donated more than 1,000 jars of peanut butter to the Sunset Community Gap Center and more than 1,000 pairs of socks to the Isaiah 117 House.
Payroll of more than $24 million supports the delivery of around-the-clock care by a team of physicians, nurses and support staff, all passionate about serving patients. Their compassion and skills make a difference in the lives of neighbors, friends and the larger community.
“Our continued focus and goal is to offer services that allow our residents to stay local for their healthcare needs,” said Williams. “We believe that the healing process is enhanced by our patients being close to their homes and loved ones. And one of our team’s most important goals is allowing our patients to stay in Cocke County, without the need to travel miles for their care.”
Support for the future healthcare workforce includes training the next generation of medical professionals. NMC is a sponsor of the Cocke County Schools Innovation Center, a program providing vocational training for middle and high school students in the community. As the Innovation Center prepares students for careers in health sciences, it creates an ongoing connection to future healthcare professionals, increasing awareness and interest in NMC’s clinical job opportunities.
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