Online Bill Pay
NOTE: We transitioned to a new online PersonaPay system in December 2023.
PersonaPay Patient Billing Portal
Make a Payment / Access Portal
Your PersonaPay patient billing portal lets you view, print and download statements, payment receipts for your HSA/FSA and set up a flexible payment plan. The portal lets you set up payment plans and choose the automatic drafted payment date. You can change your secure payment method at any time. The portal will send you text or email (your choice) when your payment processes or when your card is about to expire.
How to Access Your PersonaPay Patient Portal
Put control of your hospital statements and payment receipts in your hands by enrolling in your patient billing portal, https://personapay.com/csch0218. Access your account securely by entering the patient's account number and their date of birth.
Pay by Phone
Call our secure automated telephone number 1-423-415-3178 to pay by phone 24 hours a day.
Chat Online with the Patient Accounts Department
Live Chat With Us
Send Us A Message
Click on the 'Live Chat With Us' button above and get your questions answered quickly. We can answer questions about your hospital bill, guide you with enrolling in your MySecureBill portal and more. The button will turn into an email button after hours and lets you directly email us. We strive to respond to all emails within 48/ business hours.
Need help paying your medical bills? Visit our Financial Assistance page or visit www.essconnection.com and they will help you find funding programs that can help.